Reference

6rtapk Legal: Account Rules for Indonesia

DANA, OVO, GoPay and QRIS details sit beside the account rules you need before entering our lobby, so 6rtapk Legal is easier to check on mobile or desktop.

Account termsData requestsLocal-law access

Explore Our Lobby Read FAQ

How Our Legal Terms Apply Locally

6rtapk Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our Legal notice sets the conditions for opening and using an account from Indonesia. You must provide accurate account details, complete the phone verification step when requested and use payment details that belong to you or that you are authorised to use. Access depends on local

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law, and we do not present the lobby as available where local law does not permit it. DANA, OVO, GoPay and QRIS appear as payment references so you can match a wallet or QRIS transaction to the account record before asking for help. Bank transfer and
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virtual account records may also be checked against your account details. The same Legal section explains how policy changes are displayed, how a restriction is communicated and where you can ask for clarification. Read these terms before opening an account, then keep your account contact details
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current so we can identify the correct record.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT ROUTES

Where To Ask About Legal Matters

A clear support path matters when a policy question affects your account or wallet status.

Account policy contact Open the support contact from your account area and quote the Legal section that concerns you. Add your verified phone detail only through that account path, not in a public message.

Wallet status query For DANA, OVO, GoPay or QRIS questions, include the transaction reference and wallet name. We use those details to separate a policy question from an account-record mismatch.

Policy change request If a Legal statement appears unclear or your account details need correction, send the request through the displayed support route. We will identify the affected record before responding.

DATA PRACTICE

Data And Account Safeguards We Use

Legal handling is also about what happens after you submit an account detail or contact request.

Account data

We use the details attached to your account to verify ownership, answer Legal questions and match payment references. Keep your phone and contact details accurate so requests reach the correct record.

Cookie controls

Cookies may support sign-in continuity and page settings. Your browser controls can clear them, although clearing cookies may require you to complete the account access step again.

Security checks

Phone verification helps us distinguish an account request from an unauthorised attempt. Never share a one-time code in a support message or with another person.

Retention handling

We retain account and transaction records for the period needed to operate the account, address disputes and meet applicable legal duties. A retention question can be sent through support.

Who responds

Our account support team handles Legal questions, policy wording and data requests through the contact route displayed after sign-in. Include the relevant heading so the request reaches the right queue.

Requesting changes

You can ask us to correct inaccurate account details or clarify how a record is used. We may verify ownership first, then confirm what change can be made.

Legal Answers Before You Open An Account

These Legal answers cover the questions we expect before account access: local eligibility, identity checks, payment records, cookies and data requests. If your situation is specific, use the support contact displayed in your account and include the relevant policy heading.

6rtapk Legal covers account details, phone verification, payment-record matching, cookies, data handling, policy changes and requests for correction. It also explains that access depends on local law.

Access is available only where local law permits. Check the Legal wording before opening an account, and do not continue if your location or eligibility does not meet applicable local requirements.

Phone verification helps connect a request to the correct account and reduces unauthorised changes. If we ask for a code, enter it only in the account access flow and keep it private.

DANA and QRIS references are used to match a payment record with your account when a status question arises. Provide the transaction reference through the displayed support route.

Yes. Send a correction request through the account support contact, identify the affected field and complete ownership checks if requested. We will explain the available change and its status.

Cookies can retain sign-in continuity and page settings. Clearing them through your browser may remove those settings and require another account access step, without changing the Legal terms.

Use the support contact shown inside your account, name the Legal heading and describe the change you are asking about. We can then connect your question to the applicable policy record.

6rtapk Legal: Account Rules for Indonesia

Where To Ask About Legal Matters

Data And Account Safeguards We Use

Account data

Cookie controls

Security checks

Retention handling

Who responds

Requesting changes

Legal Answers Before You Open An Account

01 What does 6rtapk Legal cover?

02 Can I access 6rtapk from Indonesia?

03 Why is phone verification part of Legal?

04 How are DANA and QRIS records treated?

05 Can I ask 6rtapk to correct my data?

06 How do cookies affect Legal account access?

07 Where can I ask about a policy change?

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